REPORTING PREFERENCES FOR LIABILITY AND AUTOMOBILE CLAIMS AND LAWSUITS
This is a guideline only and should not be construed in any way as modifying the terms and conditions of coverage under the policy.
Any involved party may report general liability and automobile claims to GNY. We urge prompt reporting in order to permit prompt investigation and resolution of claims.
While GNY will accept a notice of liability claim in any form, we urge producers to complete an ACORD General Liability Notice of Occurrence / Claim Form or, if reporting via the GNY Affiliated Broker Portal (authorized Producer's and/or Broker's personnel only), provide as much information as possible, including: (1) how, when, and where the occurrence or offense took place; (2) the names, addresses, and phone numbers of any injured persons and witnesses; (3) the nature and location of any injury or damage; and (4) copies of any legal papers, demands, notices, summonses, etc. The insured should safeguard any physical evidence, photographs, and video. Please forward to us all documents provided by the insured.
For GNY's after-hours hotline, call 1-855-276-1271.
Liability and automobile claims should be reported to the claim office that handles the territory where the accident took place or where the lawsuit is pending:
IN NEW YORK STATE New York City Office 350 Fifth Avenue, 7th Floor, New York, NY 10118 Phone: 212-683-9700 Fax: 212-683-6871
Email for first reports: LiabClaimsNY@gny.com
Sal Lepore, VP Liability Claims: slepore@gny.com Pamela Rodriguez, Assistant Manager: prodriguez@gny.com Eric Dillon, Assistant Manager: edillon@GNY.com Julio Urribiera , Assistant Manager: jurribiera@GNY.com | ANY STATE OUTSIDE OF NEW YORK AND NEW ENGLAND New Jersey Branch Office 333 Thornall Street, 9th Floor, Edison, NJ 08837 Phone: 732-238-6300 Fax: 732-238-3781
Email for first reports: LiabClaimsNJ@gny.com
Albert Rotunno, VP, Liability Claims Manager: arotunno@gny.com Natalie Perez, AVP, Assistant Claims Manager: nperez@GNY.com |
IN NEW ENGLAND (CT, MA, ME, NH, RI and VT) Connecticut Branch Office 180 Glastonbury Blvd., Glastonbury, CT 06033 Phone: 860-652-7090 Fax: 860-652-7095
Email for first reports: LiabClaimsCT@gny.com
Mike Fuffo, AVP Liability Claims: mike@gny.com | ANY QUESTIONS OR CONCERNS SHOULD BE DIRECTED TO: Gerard Ragusa, EVP Claims Phone: 212-683-9700 ext. 1265 Email: gragusa@gny.com Fax: 212-683-6871 Direct: 646-392-9265 |