REPORTING PREFERENCES FOR LIABILITY AND AUTOMOBILE CLAIMS AND LAWSUITS
This is a guideline only and should not be construed in any way as modifying the terms and conditions of coverage under the policy.
Any involved party may report general liability and automobile claims to GNY. We urge prompt reporting in order to permit prompt investigation and resolution of claims.
While GNY will accept a notice of liability claim in any form, we urge producers to complete an ACORD General Liability Notice of Occurrence / Claim Form or, if reporting via the GNY Affiliated Broker Portal (authorized Producer's and/or Broker's personnel only), provide as much information as possible, including: (1) how, when, and where the occurrence or offense took place; (2) the names, addresses, and phone numbers of any injured persons and witnesses; (3) the nature and location of any injury or damage; and (4) copies of any legal papers, demands, notices, summonses, etc. The insured should safeguard any physical evidence, photographs, and video. Please forward to us all documents provided by the insured.
For GNY's after-hours hotline, call 1-855-276-1271.
Liability and automobile claims should be reported to the claim office that handles the territory where the accident took place or where the lawsuit is pending:
IN NEW YORK STATE
New York City Office
200 Madison Avenue, New York, NY 10016
Email for first reports: LiabClaimsNY@gny.com
Sal Lepore, VP Liability Claims: firstname.lastname@example.org
Pamela Rodriguez, Assistant Manager: email@example.com
Eric Dillon, Assistant Manager: edillon@GNY.com
Julio Urribiera , Assistant Manager: jurribiera@GNY.com
ANY STATE OUTSIDE OF NEW YORK AND NEW ENGLAND
New Jersey Branch Office
333 Thornall Street, 9th Floor, Edison, NJ 08837 Phone: 732-238-6300
Email for first reports: LiabClaimsNJ@gny.com
Albert Rotunno, VP, Liability Claims Manager: firstname.lastname@example.org
Natalie Perez, AVP, Assistant Claims Manager: nperez@GNY.com
IN NEW ENGLAND (CT, MA, ME, NH, RI and VT)
Connecticut Branch Office
180 Glastonbury Blvd., Glastonbury, CT 06033
Email for first reports: LiabClaimsCT@gny.com
Mike Fuffo, AVP Liability Claims: email@example.com
ANY QUESTIONS OR CONCERNS SHOULD BE DIRECTED TO:
Gerard Ragusa, EVP Claims
Phone: 212-683-9700 ext. 1265