Make a payment

Coming Soon

Important Update: URL Change Notification

Dear Valued Customer,

The GNY Billing Department is excited to announce an important update to our online services. To streamline your experience and improve our service delivery, on 1/29/2025 we will transition from our current two separate URLs – Insureds (individual policyholders) & Third-Party Payers (property mgrs., third-party payment services & agents, etc..) to a single, unified URL. We believe the future single sign-on website for all customers will eliminate confusion regarding the two current websites, duplicate and erroneous enrollments.

Key Changes:

Single Access Point

Starting 1/29/25 all payments will be made through a single new URL: 

http://www.e-billexpress.com/ebpp/GNYEBill/

This will replace both current URLS:

•   Insured: https://ww2.e-billexpress.com/ebpp/GNY/Login/Index
•  3^rd party: https://ww2.e-billexpress.com/ebpp/GNYPM/Login/Index

On 1/29/25 -  Action Required:

• Please update your bookmarks and saved links to the new URL.

• Ensure you use the new URL for all future visits and transactions to ensure uninterrupted access to make payments.

Enhanced User Authentication: 

• The new URL will still require 2 user authentications to allow user access.
•  1^st Authentication - User must enter policy number (similar to existing requirement)

•  2^nd Authentication – User must enter account number to which the policy corresponds (replaces the policy effective date requirement). 

Re-enrollment Required:

• Re-enrollment will be required and must include all banking information required to issue payment
• Users who currently pay via recurring payment will no longer be auto debited and will have to set up recurring payments again on the new website after completing re-enrollment

Benefits to Online Users:

• The above changes to the payment portal will improve security features, provide easier navigation, and streamline the payment process.

• For enrolled accounts set up for recurring payments, upon renewal of coverage, the premium installments for the new term will be automatically added to the recurring payment schedule ensuring timely remittance. Users will no longer be required to add the renewal term to recurring payment schedule.

For more information, including step by step instructions to make a one-time payment and/or to enroll to schedule recurring payments, please see our Frequently Asked Questions (FAQ’s) under Make a Payment on www.gny.com.