The online payment portal will be unavailable on Saturday, December 5 from 5:00 a.m. to 1:00 p.m. Eastern Time for maintenance.

NEW ONLINE PAYMENT SITE – Please click here for instructions

New York Billing Contact Information  New Lockbox Information
Email - billing@gny.com       Greater New York Mutual Insurance Company
Phone - (800) 522-5504 ext. 1218      P.O. Box 787892
Monday - Friday 8:30 a.m. - 4:30 p.m. ET Philadelphia, PA 19178-7892

 Enter as Insured Enter as a third-party payer FAQs

Welcome to our new online payment portal powered by E-Bill Express. We welcome your feedback at billing@gny.com.  
Pay Direct Bill Policies online, anytime, free.
If you are a Property Manager, Mortgagee, etc. please use the green "Enter as a Third-Party Payer" button. 

Please have available:

  • Your policy number (example: 1138D12085)
  • The policy effective date
  • Premium amount
  • Bank routing number
  • Bank account number

E-Bill will:

  • Display total premium
  • Issue on screen confirmation and printable receipt
  • Send emails confirming payment
  • Display all policies included in your account

You can:

  • Securely save your banking information
  • Schedule future payments when creating a login account (including endorsements and installments) 
  • View bill statements
  • View a history of payments made online

Additional information:

  • Payments made via this website should be made at least 5 business days before the due date to avoid cancellation
  • You can cancel your payment before 8:00 p.m. ET
  • If your ACH payment rejects, a cancellation notice for nonpayment will be issued
  • Credit balances cannot be offset on this website. Contact GNY's Billing Department to receive a refund
  • We will be contacting you annually to certify your access to our website

If you wish to pay by mail:

Greater New York Mutual Insurance Company
P.O. Box 787892
Philadelphia, PA 19178-7892