Elizabeth Heck, Chairman, President and CEO
Elizabeth Heck is Chairman, President and Chief Executive Officer of GNY Insurance Company. She joined GNY in 2001 as the company's Corporate Controller and subsequently served as Chief Financial Officer before being named President and Chief Operating Officer in 2010. In 2015, she was named President and Chief Executive Officer, as her strong financial and operational background and deep ties to GNY made her uniquely qualified to lead the company through its second century. Ms. Heck began her career with one of the "Big Four" accounting firms, and went on to work for two national carriers, holding high-level financial positions. She earned a Bachelor of Arts in Accounting from Franklin & Marshall College and is a CPA. She is active in several insurance-related trade organizations holding board seats and officer positions, including the New York Insurance Association, the American Society of Workers' Compensation Professionals, the New York Compensation Insurance Rating Board, and the National Association of Mutual Insurance Companies. Her philanthropic activities include Board membership on the Crohn's and Colitis Foundation of America, which has cited her generous fundraising activities.
Thomas D. Hughes, EVP, General Counsel, Corporate Secretary
Thomas Hughes is Executive Vice President & General Counsel, Corporate Secretary for GNY Insurance Companies. Before joining GNY 21 years ago, Mr. Hughes served as the Deputy Solicitor General in charge of the New York State Attorney General's New York City Appeals & Opinions Bureau, where he argued a number of nationally significant appeals before state and Federal courts, including the U.S. Supreme Court. He was admitted to the bar after a 10-year stint in the Federal Bureau of Investigation's Foreign Counterintelligence Division, where he earned a rare commendation from the Director of the FBI for his work on a "security matter of great interest to the Bureau and the Nation." His first legal position was as a law clerk to a Federal judge, after which he served as appellate counsel to a number of highly-regarded law firms. Mr. Hughes presently teaches metaphysics at St. John's University and previously taught legal writing and analysis at New York Law School. A Chartered Property Casualty Underwriter (CPCU), Mr. Hughes holds a Ph.D. in Philosophy from the New School, a LL.M from New York University School of Law, a J.D. from New York Law School, an M.Phil. in Philosophy from the New School, an M.A. in Philosophy from the New School, an M.A. in Philosophy from Columbia University, an M.A. in Theology from Fordham University, and a BS in Criminal Justice from St. John's University, cum laude. Mr. Hughes has been appointed to the Dean's Leadership Committee at the Graduate School of Arts and Sciences at Fordham University, as Chairman of the Advisory Board of St. John University's Lesley H. and William L. Collins College of Professional Studies, and as a member of the Equity, Inclusion, and Antiracism Committee in Collins College of Professional Studies. Mr. Hughes is a recipient of the Israel Bonds' "Insurance Division Leadership Award," of the St. John's "Criminal Justice Distinguished Alumnus Award," and of the "College of Professional Studies Distinguished Alumni Award."
Chris McNulty, EVP, CFO, Treasurer
Christopher McNulty is the Executive Vice President, Chief Financial Officer and Treasurer for the GNY Insurance Companies. He joined GNY in 2013 with 28 years of experience in the financial workings of prominent insurance companies. He has a Bachelor of Science in Accounting from Fordham University, and is a CPA. He is a board member, and past president, of the Society of Insurance Financial Management, a not-for-profit organization that provides training to financial professionals employed in, or servicing, the insurance industry. Mr. McNulty is also a member of the AICPA and NY State Society of CPAs, and is often called on for presentations to insurance professionals at industry conferences.
Gerard Ragusa, EVP, Claims
Gerard Ragusa is the Executive Vice President, Claims for the GNY Insurance Companies. He has been in the casualty claims field since 1981. He began his career as a liability claim examiner, representative and investigator. Since joining GNY as the Manager of GNY's out-of-state claims department in 1994 he has steadily increased his responsibilities, ultimately taking on the supervision of all liability claims and lawsuits in all jurisdictions. In 2012 he assumed management responsibility of the First-Party Claims department and, in 2016, of the Workers’ Compensation department. He holds a Bachelor of Arts in Business Administration from The College of Insurance, with a major in property-casualty insurance. He has also earned the industry's prestigious professional designations of Chartered Property Casualty Underwriter (CPCU) and Associate in Claims (AIC).
Lucas Sheldon, EVP and Chief Underwriting Officer
Lucas Sheldon is Executive Vice President and Chief Underwriting Officer for GNY Insurance Companies. Mr. Sheldon joined GNY in 2016 with over 15 years of property and casualty experience and has worked in the high-value territories of New York and New Jersey, forging and nurturing strong and working relationships with top brokers. A graduate of the State University of New York at Oneonta, his proven technical expertise in underwriting, strong broker relationships and strategic planning and operations management skills secured his appointment as GNY's EVP and CUO.
Margaret G. Klein, VP of Legal
Margaret G. Klein is the Attorney of Record for GNY's staff counsel. She joined GNY in 2006. She was born and educated in Ireland where she obtained a BA in Mathematics and Legal Science and an LLB postgraduate degree at The National University of Ireland before being admitted to the Irish Bar. She was admitted to the New York Bar in 1984, and began her legal career in New York as a litigation trial attorney, first with Fireman's Fund and later with Crum & Forster. In her last four years at Crum & Forster, she became Attorney of Record and then moved to GNY to lead and expand its legal department. She now supervises a staff of 18 attorneys who handle litigation throughout the five Boroughs of New York. Margaret served as President of The Defense Association of New York for 2015-2016, and is a member of The New York State Bar Association and The Defense Research Institute.
Michael Meyer, VP, Customer Experience and Operational Excellence
Mr. Meyer is Vice President, Customer Experience and Operational Excellence. He brings to this role more than 30 years of experience, as both a management consultant and corporate executive, with various carriers and financial services companies, specializing in improving customer service, profitability and productivity. He has proven operational expertise in process redesign, robotic process automation, technology optimization, performance measurement and reward systems, contact centers, change management and business analytics. He has extensive experience improving operations and customer experience. Mike majored in business at the University of Toledo and received his MBA from Xavier University, where he focused on organizational development and magagement information systems. He is a certified MBA faculty member and course content developer at Ohio's Franklin University and was on the board of a non-profit organization for eight years.
Nancy Pearlstein, VP, Human Resources
Nancy Pearlstein is Vice President, Human Resources for GNY Insurance Companies. Throughout Ms. Pearlstein’s 22 years in the insurance industry, she has served in multiple roles in employee benefit plan administration, employee relations and human resource management. Ms. Pearlstein has a Bachelor of Science in Business Management from The State University of New York at Binghamton and is a Certified Employee Benefit Specialist (CEBS) cosponsored by the International Foundation of Employee Benefit Plans and the Wharton School of the University of Pennsylvania.
Kathleen Zarzycki, VP, IT, Chief Information Officer
Kathleen Zarzycki is Vice President, Information Technology and Chief Information Officer for the GNY Insurance Companies. She joined GNY in 1998 and has over 22 years of technology experience, all within the property casualty insurance industry. Ms. Zarzycki leads a team that handles all infrastructure, programming, core applications, quality assurance, communication and user-support for GNY’s five branches. She has a Bachelor of Arts in Journalism/Public Relations from Rider University, and received the President’s Award at The Cittone Institute. In 2016, Ms. Zarzycki earned the industry's prestigious professional designation of Chartered Property Casualty Underwriter (CPCU).